Plesk Server Management

Server fix has been providing our Plesk Server Management to customers worldwide since cloud and virtual servers became a popular alternative to bare metal in the mid-2000s.  Our system administrators are experts in Linux cloud server management.  They can assist you with server hardening, optimization, software installations, and monitoring as well as provide ongoing 24/7 server support for outages, migrations, disaster recovery, troubleshooting, updates, and more.  This keeps you focused on building your business and not on managing your server.

Our Plesk Server Management Includes

24*7 Server Support

24/7/365 Support
Unlimited Tickets
Fast Response Time

24/7/365 Support
Unlimited Tickets
Fast Response Time

Server fix provides 24/7/365 ticket support for anything you need for your Cloud server. Included is support for:

Troubleshooting server and website issues and slowdowns
Performing server migrations
Investigating and recovering from a hacking disaster
Resolving complex email and DNS issues
Installing Linux software packages
Responding to website and server outages
Any system administration task
Most support tickets are answered by our system administrators within 10 to 30 minutes and fully resolved within 1 hour. Urgent tickets are responded to within 5 to 10 minutes and generally have a much faster resolution time.

There is no ticket limit nor any additional charges for the work provided by Server fix.

Server Monitoring

24/7/365 Server Monitoring
Fast Admin Response Time
Custom Site & App Monitors

Our server management provides constant monitoring of your cloud server to ensure all services are responding correctly 24 hours a day, 7 days a week. Our system administrators respond to any alerts triggered by your server within 5 to 10 minutes. The monitoring includes checks for:

Thresholds of CPU, memory and disk usage
RAID array and disk failures
Outbound spam outbreaks
Web and mail services response
DNS, FTP, SSH server response
MySQL or MariaDB server response
Control panel services response, if applicable
Custom monitors such as website sanity checks and application response checks can be added by request at any time, ensuring that we are monitoring what is most important to you.

Additional checks for your server may be added by our system administrators to detect ongoing or potential issues unique to your server.

For complex environments, you can provide us documentation on how to respond to particular issues and include a list of people we can call when we cannot resolve something.

Linux Server Hardening

Advanced CSF Security
ModSecurity, PHP Hardening
PCI Compliance

We will perform server hardening on your server, which includes the current best practice Linux server security configurations in addition to our security software installations and configurations such as:

Advanced CSF Firewall
Login Failure Daemon
Linux socket monitor
Logwatch
Rootkit Hunter
chkrootkit
Remove unnecessary system users and processes
SSH and DNS configuration hardening
OS patching and updating including kernel
Secure /tmp, /var/tmp and /dev/shm
Remove unnecessary SUID and GUID on system binaries
We take full advantage of Linux’s internal security features as well as those offered by CloudLinux if your server utilizes it.

For e-commerce hosting servers requiring PCI compliance, we can assist with getting and keeping your server PCI compliant.

ModSecurity and PHP configuration hardening are included by request only. These can break the functionality of certain websites. If you have us perform this part of the hardening, you can schedule it for a time when you are available to test your websites thoroughly afterward.

You will be sent more details after ordering and can schedule the hardening with our system administrators to be performed at any time.

Disaster Recovery

24/7/365 Support
Unlimited Tickets
Fast Response Time

Disaster Recovery is one of the most important things we do as part of your Linux Cloud Server Management, therefore it receives our highest priority. From server compromises and hard drive failures to accidentally deleted databases and user accounts, Server Surgeon will work around the clock until the data and websites on your cloud or virtual server are fully restored and functional. Depending on the severity of a crashed drive or server-wide hack, we can often fully recover without a backup. If you do not have a monitored offsite backup, we recommend you consider purchasing our affordable Linux Server Backup, which can be added to your cart when purchasing our Linux Cloud Server Management.

Apache & NginX Optimization

PHP-FPM, LSAPI, FastCGI
Apache, NginX, LiteSpeed
HTTP/2

Let our system administrators advise you on and integrate the fastest Linux cloud web hosting environment for your specific needs and server resource availability. Common setups we perform on Linux cloud servers include Apache with PHP-FPM or FastCGI, NginX, and LiteSpeed with LSCache/LSAPI PHP.

In addition to this, we can set up Memcached or REDIS as an in-memory web caching database and configure HTTPD compression using mod_deflate or mod_gzip.  HTTP/2 can also be enabled to provide fast per user connection multiplexing.  That is, HTTP/2 utilizes a single network connection for a complete web page load rather than one connection for each css, js, image and other file required to load the page. 

Cloud Server Migration

Same-Day Migrations
Little or No Downtime
Migrate to AWS or Cloud

Our system administrators perform multiple server migrations each week as part of our server management services.

We can migrate your websites to a new cloud server, a new data center, or into any other cloud environment such as Amazon AWSDigital Ocean, or Google Cloud.

We can migrate your server to a control panel server such as DirectAdminPleskVirtualmin, or cPanel. We are experts at migrating large and complex hosting environments as well as migrating from bare metal to cloud environments.

You can schedule a migration to be performed by us for any time and any day. We limit or prevent any downtime and loss of data during the migration by performing a final fast data sync before making the server switch public.

Backup Restoration

Rapid Backup Restoration
Your Backup or Ours
Crashed Drive Repair

Our server management team can restore your Linux server from any backup source you may have. Often we can restore all or part of your data directly from a crashed hard drive without having any backup source. Further, in the event of server-wide hack, we can typically restore only the parts of the backup you need after removing the attacker’s ability to gain access to your server, your database, and your files. In many cases, we can extract a hacker’s code after a website defacing, virus-infecting, or SQL injection attack without having to restore from a backup. If you do not have a monitored offsite backup for your Cloud server, please consider using our affordable Linux Server Backup which can be added to your cart when purchasing your Linux Cloud Server Management.

Software Installation

OS & Control Panel Install
Virtualization Environments
Custom Software Installation

Our system administrators will install the software you need on your cloud server, from the operating system and hosting control panel to custom server modules and third-party software applications. Examples of installations we perform for our customers include:

  • Java
  • Tomcat
  • Apache
  • NginX
  • Squid
  • Varnish
  • Solr
  • LiteSpeed
  • CloudFlare
  • SolusVM
  • Xen
  • OpenVZ
  • QUEMU
  • WHMCS
  • MySQL
  • MariaDB
  • InfluxDB
  • PostgreSQL
  • CloudLinux
  • MagicSpam
  • MailScanner
  • Let’s Encrypt
  • BIND
  • RADIUS
  • OpenVPN
  • Poptop PPTP VPN
  • Docker
  • Webmin
  • Virtualmin
  • cPanel
  • Plesk
  • DirectAdmin
  • Red5 Media Server
  • Git

In most cases, if something has a Linux installation guide, we will install it for you.

MySQL & MariaDB Optimization

MySQL Tuning
MariaDB Tuning
RAM Disk Caching

Our server management experts will optimize your MySQL or MariaDB server by increasing the size of the memory buffers, the thread stack, and the thread cache as available memory resources allow.

Additionally, when ample memory is available, an in-memory RAM disk will be created, and MySQL or MariaDB configured to use it for storing temporary variables rather than on a physical drive. This configuration can reduce if not eliminate slow queries, lower overall IOWait and CPU load average, and free up the physical disk to work on other tasks.

When available, we can relocate the MySQL or MariaDB databases to a secondary or faster (read SSD or NVMe) dedicated drive. This results in faster database reads and writes as well as allows your primary disk to focus on web and mail services, which speeds up the entire server.

If your server or websites are experiencing performance issues that you suspect are caused by the database server, we can help. There are many things we can do and suggest as part of our Linux Cloud Server Management to troubleshoot and resolve these issues.

Cloud Server Setup

Linux Server Hardening
Server Optimization
Custom Configurations

If not already installed, our server managers will install the Linux operating system as well as the hosting control panel if needed.  We will perform our Linux server hardening then install and configure the services that you will be hosting.  Finally, our administrators will migrate your existing websites and applications from your old server to this one.

When applicable, Let’s Encrypt will be installed for generating free, valid SSL certificates on your server, and certificates will be configured for all services and websites requiring them. We will configure the hostname, forward and reverse DNS, and set up proper DNS templates for all of your domains.  DKIM, SPF, and DMARC will be enabled for all mail domains.

As part of our Linux server hardening, Server Surgeon has many other best practice Linux server security configurations that will also be applied to your server.

Linux Updates & Patching

OS and Security Patching
Kernel and OS Upgrades
Security Outbreak Response

Let our system administrators ensure the OS patch level of your Linux cloud server is maintained and that you are notified of required reboots to complete a Linux kernel or other core Linux utility update.

Additionally, security patches for major Linux security outbreaks will be applied promptly as part of your Linux Cloud Server Management.

And Much More

Expert Advice
Peace of Mind
Discounts Available

Server Fix has advised and assisted customers in the hosting industry since 2005. With our Linux Cloud Server Management, you can relax knowing that your server will be monitored 24 hours a day, 7 days week.  Our experienced system administrators will work around the clock to get your server and sites back online during an outage, even in your complete absence.

Server Fix provides a 20% discount to customers with five or more servers with us, and up to a 15% discount for customers who pay quarterly, semi-annually, or annually.  Additionally, customers running very minimally resourced cloud and virtual servers hosting only a few websites each, as well as customers who resell servers to their customers, qualify for a discount.  Please contact us if you want to inquire about these discounts.

Let's start from your server Now

We will keep your servers stable, secure and fast at all times.

Our experts will login to your server within 30 minutes to fix urgent issues.

Frequently Asked Questions

Server FIx is true 24/7 Linux support for server outages, troubleshooting, migrations, disaster recovery, software installations, and more.

Is your support 24/7/365?

Yes, we have been providing dependable 24/7/365 Linux server support since 2005.

Is there any fixed term contract?

No fixed term contract you can resolve your server problem for single time or multiple times you want charges will be incident based.

Expert Consultation services

Our team of experts can provide you with the suggestions to improve your services you offer to your clients. At the same time, improve server performance.

Uncompromised Server Optimization

Server Fix tweaks your server for optimum usage at heavy work-loads as well as keep it stable. We will optimize your server with MySQL, Apache, and Nginx tweaks as well as mail server tweaks.

Secure Data Recovery & Disaster Management

Our team can handle disaster management by keeping your data safe and recover it completely if your server is under attack by hackers, spam, viruses, or any other malicious entities.

Best Server Support in the industry

24×7 server Fix offers remote 24X7 operational managed services in order to help all your customers in order to achieve maximum business.

Our Happy Clients!

You migrated our setup over the holidays. Your team’s proficiency & professionalism is top notch. Looking forward to growing with you for years to come.

4.5/5

Martin Smith

CEO, Acme Industries

I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it, your providing a much-needed coverage in our gap between what we know, what we don’t, and what we just don’t know that we don’t know…

4.5/5

Shelly Barns

CEO, Acme Industries

You have been exceptionally supportive of me and my business through the years and have been a source of comfort when so much seemed so challenging at times; most notably when the server crashed and your team figured it out and had us back online so quickly. I have never forgotten this.

5/5

Jacob Luke

CEO, Acme Industries
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